Effective Date: 7-8-25

Your privacy is important to us

It is Miles & Memories' policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to milesandmemories.com (hereinafter, "us", "we", or "Miles & Memories"). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy ("Privacy Policy") to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms of Service posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms of service.

1. Website Visitors

Like most website operators, Miles & Memories collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Miles & Memories' purpose in collecting non-personally identifying information is to better understand how Miles & Memories' visitors use its website. From time to time, Miles & Memories may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Miles & Memories also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on milesandmemories.com blog posts. Miles & Memories only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

2. Personally-Identifying Information

Certain visitors to Miles & Memories' website choose to interact with Miles & Memories in ways that require Miles & Memories to gather personally-identifying information. The amount and type of information that Miles & Memories gathers depends on the nature of the interaction. For example, we ask visitors who complete contact forms or consultation requests to provide their name, email address, phone number, and details about their travel needs. We may also collect information about your travel preferences, group size, budget, and destination interests to better serve your travel planning needs.

3. How We Use Your Information

We use the information we collect to:

• Provide personalized travel planning services

• Communicate with you about your travel plans and bookings

• Send you updates about your trips and travel-related information

• Improve our services and website functionality

• Comply with legal obligations related to travel bookings

4. Information Sharing with Travel Partners

As a travel planning service, Miles & Memories works with various travel suppliers including hotels, airlines, tour operators, and other travel vendors to fulfill your bookings. We share necessary personal information with these partners only to the extent required to complete your travel arrangements. These partners are bound by their own privacy policies and industry standards for protecting your information.

5. Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

6. Links To External Sites

Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy and terms of service of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

7. Aggregated Statistics

Miles & Memories may collect statistics about the behavior of visitors to its website. Miles & Memories may display this information publicly or provide it to others. However, Miles & Memories does not disclose your personally-identifying information.

8. Commission-Based Business Model Disclosure

Miles & Memories operates on a commission-based model, earning compensation from travel suppliers when bookings are made through our services. This does not affect the prices you pay or the quality of service you receive. Our recommendations are based on your travel needs and preferences, not commission rates.

9. Travel Planning Services

Those who engage Miles & Memories for travel planning services are asked to provide additional information, including personal preferences, travel dates, group details, and financial information as necessary to process bookings and arrangements. In each case, Miles & Memories collects such information only insofar as is necessary or appropriate to fulfill the purpose of providing comprehensive travel planning services. Miles & Memories does not disclose personally-identifying information other than as described below. Visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from receiving certain travel planning services.

10. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Travel-related information may be retained for extended periods to assist with future travel planning and to comply with legal requirements.

11. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information (subject to legal requirements)

• Opt out of marketing communications

• Request information about how your data is used

12. Privacy Policy Changes

Although most changes are likely to be minor, Miles & Memories may change its Privacy Policy from time to time, and in Miles & Memories' sole discretion. Miles & Memories encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

13. Contact Information

If you have any questions about our Privacy Policy, please contact us:

Miles & Memories

Email: mandygonzales@travelmation.net

Phone: (713) 882-0516

Website: milesandmemories.com

This privacy policy was last updated on [Date]. We encourage you to review this policy periodically for any changes.